Legal information

Privacy policy

Effective from:
Last updated:

01 Controller

The controller of your personal data is SIA Silverline Machinery (hereinafter "we" or "us"). If you have any questions about the processing of personal data, please contact us:

CompanySIA SilverLine Machinery
Registration No.40203509916
Legal addressKrustpils iela 17, Rīga, LV-1073, Latvija
Email[email protected]
Phone+371 20 333 445

02 What data we process

We process only the data needed to respond to your inquiry and provide our services:

  • contact details: first name, last name, company name, email address and phone number;
  • inquiry details: the machinery you are interested in, the rental period and the text of your message;
  • transaction data: invoices, contracts and payment information;
  • technical data: IP address, browser type and website visit information.

We process personal data for the following purposes and on the following legal bases:

Purpose Legal basis
Responding to your inquiry Your consent and steps taken prior to entering into a contract
Purchase or rental agreement Performance of a contract
Accounting and taxes Compliance with our legal obligations
Website operation and statistics Legitimate interests and your consent to cookies

04 Retention periods

We keep data only for as long as necessary for the specific purpose. Inquiry data is kept for up to 12 months after our last contact if no contract is concluded. Documents related to contracts and accounting are kept for the period required by law.

05 Data recipients

We do not sell your data. We may share it only with trusted partners who help us run our business, such as IT and website maintenance providers, accounting service providers, and courier or transport companies. We may also disclose data to public authorities where required by law.

06 Transfers outside the EU

Your data is normally processed within the European Union or the European Economic Area. If a service provider processes data outside the EU/EEA, we ensure appropriate safeguards are in place, such as the standard contractual clauses approved by the European Commission.

07 Cookies

Our website uses necessary cookies that keep the site working and, if you consent, analytics cookies for visitor statistics. You can change your choice at any time in the cookie settings or in your browser.

08 Your rights

You have the right to:

  • access your data and obtain a copy of it;
  • have inaccurate data rectified;
  • request erasure of your data or restriction of processing;
  • object to the processing of your data;
  • receive your data in a portable format;
  • withdraw your consent at any time.

To exercise your rights, write to [email protected]. If you believe your data is being processed unlawfully, you may lodge a complaint with the Data State Inspectorate (Datu valsts inspekcija) (www.dvi.gov.lv).

09 Data security

We use technical and organizational measures to protect data against unauthorized access, loss or disclosure. Access to data is limited to those employees and partners who need it to perform their duties.

10 Changes to this policy

We may update this privacy policy. The current version is always available on this page, and its effective date is shown at the top of the page.